Wins for California's Information Technology

The story of IT in California is one of many successes and a few failures.  Between 2003 and 2007, California successfully completed more than 90 projects.  These projects, stewarded by a combination of hardworking state employees, involved executives, and a watchful legislature, have provided services to millions of Californians in an efficient and effective manner.  The list below exemplifies the breadth and variety of California’s IT successes.


1

California Child Support Automated System

Franchise Tax Board and Dept of Child Support Services

Cost:

~$1.7 billion

Implemented:

Fiscal Year (FY) 2008-09

The California Child Support Automation System (CCSAS) project is a single statewide automated child support system.  Statewide implementation was successfully achieved.  Federal certification resulted in the reimbursement to the state General Fund of $193 million in federal penalties.

2

Statewide Automated Welfare Systems

Office of Systems Integration

Cost:

~$ 1.6 billion

Implemented:

FY 2006-07

The SAWS Project automated county welfare business processes.  SAWS supports six core programs and provides eligibility determination, benefit computation, benefit delivery, case management, and management information. 

3

Electronic Benefits Transfer (EBT)

Office of Systems Integration

Cost:

$209 million

Implemented:

FY 2004-05

The project automated paper-based processes for delivering food stamp and cash assistance benefits, replacing printed coupons and checks with electronic benefit transfer cards.  California EBT processes approximately $5.1 billion in benefits annually, serving 1.4 million households and accessing thousands of commercial endpoints.   

4

Computer Aided Dispatching

Dept of Forestry and Fire Protection

Cost:

$25 million

Implemented:

FY 2007-08

The Computer Aided Dispatching (CAD) system is capable of handling the complexities of wildfire response as well as all types of emergencies dispatched by CalFire Command Centers.   It uses a Geographical Information System (GIS) based system to determine the closest unit to send to an incident.

5

CalParole

Dept of Corrections and Rehabilitation

Cost:

$10 million

Implemented:

FY 2005-06

This project replaced a number of aging parolee systems with one system, better coordinating information across multiple jurisdictions.  The system is used by parole agents, local law enforcement, and the Department of Justice to ensure both their safety and public safety.  

6

SB 950 Armed Prohibited Persons System

Dept of Justice

Cost:

$6 million

Implemented:

FY 2005-05

The system provides law enforcement with data on individuals prohibited from buying or possessing firearms.  The data are available to DOJ and law enforcement through the California Law Enforcement Telecommunications System (CLETS).   

7

Apportionment Payment System (APS) Replacement

State Controller's Office

Cost:

$5 million

Implemented:

FY 2006-07

This project allows the SCO to apportion over $38 billion annually to local governments, agencies, and special districts within California via the internet.  As a result, the SCO is able to process more payments thru the APS via Electronic Funds Transfer to cities and counties. 

8

I-15 Reversible Lane Closure System (RLCS)

Dept of Transportation

Cost:

$4 million

Implemented:

FY 2005-06

This system positions Caltrans to complete several planned transportation projects that will improve the I-15 corridor between San Diego and Escondido.  The system allows the lanes to be opened/closed more quickly providing additional relief from traffic congestion.

9

Tax Amnesty (TA)

Franchise Tax Board

Cost:

$3 million

Implemented:

FY 2004-05

The project promoted a self-service Tax Amnesty program via the Internet to reduce the tax gap and accelerate revenue.  The effort generated $790 million over 3 years in increased revenue.   

10

Governor's Budget Presentation System

Dept of Finance

Cost:

$2 million

Implemented:

FY 2005-06

The project provides California budget information through an interactive website.  With this effort, the Governor’s Budget is available to millions of Californians in a reader-friendly format on the World Wide Web.

In addition to the myriad of successfully completed projects, California currently has an expansive portfolio of active projects.  Below are the top nine state IT projects by cost:

1

Financial Information System for California (FI$Cal)

Department of Finance

Cost:

~$1.6 billion

Duration:

11.8 years

This project will replace the state's aging and non-integrated financial systems with a single comprehensive financial application supporting the state’s fiscal and policy decision processes.  The proposed solution is to implement an Enterprise Resource Planning (ERP) application that will meet the state's budget, accounting, and some procurement needs.  The solution will also address various fiscal information needs of the Legislature.

2

Strategic Offender Management System

Department of Corrections and Rehabilitation

Cost:

~$416 million

Duration:

5.7 years

This project will replace or integrate almost all existing manual or automated offender management systems and extend system availability to 9,400 new users.  The new consolidated system will provide one source for reliable and instant data to the CDCR staff that require it to manage the inmate population.

3

In-Home Supportive Services/Case Management Information and Payrolling System

Department of Social Services

Cost:

~$298 million

Duration:

10 years

This project will replace the existing legacy Case Management, Information and Payrolling System  (CMIPS I) that handles case management and payrolling services for caregivers providing In-Home Supportive Services for qualified aged, blind, and disabled individuals.  CMIPS II will employ newer technology, improve system stability and provide data integration with the California Medicaid Management Information System (CA-MMIS).

4

Interim Statewide Automated Welfare System (ISAWS) Migration

Department of Social Services

Cost:

~$263 million

Duration:

3.8 years

This project will migrate the 35 counties in the Interim Statewide Automated Welfare System (ISAWS) Consortium to the Consortium IV (C-IV) system.  This move will consolidate the ISAWS and C-IV Consortia into a single entity, thereby reducing the number of SAWS Consortia from four to three.

5

Child Welfare Services / Case Management System New System

Department of Social Services

Cost:

~$254 million

Duration:

7.3 years

This project will replace the current Child Welfare Services/Case Management System with a new system that is expected to meet all federal Statewide Automated Child Welfare Information System requirements.  The new system will expand upon the current system's functionality to include automated adoptions case management, Title IV-E eligibility determinations, and interfaces with other state systems.

6

Information Technology Modernization

Department of Motor Vehicles

Cost:

~$207 million

Duration:

6.8 years

This project will incrementally upgrade the DMV core systems and processes over a seven year timeframe by modernizing all components of the existing Driver License, Vehicle Registration, and Occupational Licensing legacy systems applications and programs, transactions processing and database architecture using more current and easier to support technologies.

7

Consolidated Information Technology Infrastructure Program

Department of Corrections and Rehabilitation

Cost:

~$191 million

Duration:

2.9 years

This project will expand the CDCR data communications network, increase network bandwidth, and replace 3270 terminals with PCs.  The CITIP will also address electrical power needs for the new infrastructure.

8

Human Resources Management System (21st Century) Project

State Controller’s Office

Cost:

~$179 million

Duration:

6.1 years

This project will replace the State's employee roster and payroll systems.

9

Business Information System

Department of Corrections and Rehabilitation

Cost:

~$176 million

Duration:

4.5 years

This project will purchase, modify, and install an Enterprise Resource Planning system in order to reengineer the CDCR's business processes for financial, human resource, and procurements/contracts.